Web shop
browsed trainers
Mobile app
saved to wishlist
Store
tried size 9
Service
asked about returns
Emma Clarke
one profile across every channel
Next best action: size 9 back in stock
Financial Engineering
SAP CRM & Customer Experience Services
At Kamiweb, we deliver SAP Customer Experience solutions that connect sales, service, commerce and marketing, so every team sees the same customer and every channel feels like one conversation.
About SAP CRM & Customer Experience
SAP Customer Experience is a family of cloud solutions covering sales, service, commerce, marketing and customer data. Together they connect every customer touchpoint to your back-office systems, so orders, stock, pricing and service history are always accurate.
At Kamiweb, we help businesses design and deliver customer experiences that span channels. We implement SAP Sales Cloud, Service Cloud, Commerce Cloud and customer data solutions, and integrate them tightly with SAP S/4HANA and your other systems.
Case 20417 · Return request
Emma Clarke · Gold member
Channel: Live chat
Order: SO 7730021
Item: Trail runner, size 9
Suggested: exchange, stock available
History
• Wishlist: saved trainers · app
• Store visit: tried size 9 · Leeds
• Purchase: web shop · 3 days ago
Why Choose SAP Customer Experience
SAP CX links front-office customer interactions directly to back-office operations.
A Single View of the Customer
Customer data from every channel is brought together, so teams can personalise every interaction.
Connected to the Back Office
Native integration with SAP S/4HANA keeps pricing, stock and order status consistent across channels.
Modular Cloud Solutions
Sales, service, commerce and marketing can be adopted together or one at a time.
Built for B2B and B2C
SAP CX supports complex B2B pricing and quoting as well as high-volume consumer commerce.
Our SAP CX Services
We help you plan, implement and improve SAP Customer Experience solutions.
SAP Sales Cloud
We implement account, opportunity and quote management with guided selling and forecasting.
SAP Service Cloud
We configure case management, field service and self-service portals with SLA tracking.
SAP Commerce Cloud
We build B2B and B2C storefronts connected to your catalogue, pricing and fulfilment.
Customer Data and Marketing
We unify customer profiles and support consent-aware, personalised campaigns.
Legacy SAP CRM Migration
We plan and deliver moves from SAP CRM on-premise to the SAP CX cloud portfolio.
Integration and Support
We integrate SAP CX with S/4HANA and third-party systems and provide ongoing support.
Testimonials
Trusted by teams around the world
Here's what clients have to say about partnering with Kamiweb.
“Kamiweb exceeded our expectations with their professionalism and expertise. They delivered a tailored solution that perfectly suited our needs, and their support throughout was exceptional.”
Raymond Wolfe
CEO
“Working with Kamiweb was a pleasure. They were responsive, knowledgeable and dedicated to results. We highly recommend them to anyone seeking reliable, innovative solutions.”
Jesse Wilkinson
Founder
“Kamiweb's team is top-notch. They guided us through every step with clear communication and attention to detail. The end product was functional and beautifully designed.”
Elya Hodge
CTO
“Choosing Kamiweb was one of the best decisions for our business. Their commitment to quality and understanding of our goals set them apart. We look forward to continuing our partnership.”
Karolina McBride
COO
“From the first call to final delivery the process was transparent and smooth. They truly felt like an extension of our own team.”
Tom Phillips
CEO
“The results speak for themselves — improved efficiency, happier customers and a solution built to scale. Outstanding work from a brilliant team.”
Isabelle Cook
Founder
“Their expertise and proactive approach made a complex project feel effortless. Communication was clear and every timeline was met.”
Leah Barry
Director
“Professional, reliable and genuinely invested in our success. Kamiweb delivered well beyond what we imagined possible.”
Tommy Davis
CTO
“Kamiweb exceeded our expectations with their professionalism and expertise. They delivered a tailored solution that perfectly suited our needs, and their support throughout was exceptional.”
Raymond Wolfe
CEO
“Working with Kamiweb was a pleasure. They were responsive, knowledgeable and dedicated to results. We highly recommend them to anyone seeking reliable, innovative solutions.”
Jesse Wilkinson
Founder
“Kamiweb's team is top-notch. They guided us through every step with clear communication and attention to detail. The end product was functional and beautifully designed.”
Elya Hodge
CTO
“Choosing Kamiweb was one of the best decisions for our business. Their commitment to quality and understanding of our goals set them apart. We look forward to continuing our partnership.”
Karolina McBride
COO
“From the first call to final delivery the process was transparent and smooth. They truly felt like an extension of our own team.”
Tom Phillips
CEO
“The results speak for themselves — improved efficiency, happier customers and a solution built to scale. Outstanding work from a brilliant team.”
Isabelle Cook
Founder
“Their expertise and proactive approach made a complex project feel effortless. Communication was clear and every timeline was met.”
Leah Barry
Director
“Professional, reliable and genuinely invested in our success. Kamiweb delivered well beyond what we imagined possible.”
Tommy Davis
CTO
Get in touch with Kamiweb
Get in touch with us to request a personalised quote tailored to your specific needs and requirements. We’re here to assist you every step of the way.
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